Oil Service Agreements
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EMERGENCY SERVICE
We intend to provide year-round emergency service beyond the regular working hours. If the company is requested to provide service calls, which are considered minor or non-essential after regular working hours, we reserve the right to invoice the services at prevailing overtime rates.
The following are some examples of problems not customarily considered service emergencies.
- Too much heat.
- Insufficient domestic hot water.
- The fan will not turn off.
Standard Plan
Includes regularly scheduled tune-up from the Value Plan plus:
Emergency Service Contract Hours:
Winter: September 24 through May 7, 24 hours a day, seven days a week, including holidays.
Summer: May 8 through September 23, 8:00 am to 6:00 pm,seven days a week.
Service is availableoutside scheduled service contract hours at prevailing rates. (one-hour minimumcharge.)
Burner Parts
- Burner Motor (up to 1/6 HP)
- Burner Coupling
- Burner Fan
- Fuel Oil Pump
- Fuel Oil Pump Gasket
- Fuel Oil Pump Strainer
- Ignition Transformer
- Ignition Wires
- ignition Electrodes
- ignition Porcelains
- Nozzles
- Nozzle Adapters
- Nozzle Adapters Nipple
- Nozzle Line
- Nozzle Line Filter
Controls
- Plain Thermostat
- Cad Cell Control Combustion Relay (Air Conditioning model excluded)
- Cad Cell Assembly
- Aquastat (Single Action Only)
- Pressuretrol (operating)
Other
- Oil Filter Cartridge
- Oil Filter Gasket
- Oil Tank Cap (one per year)
- Water Level Glass Gauge
- Water Level Glass Gauge Washer
Please Note: lf the stack control combustion relay fails, Plitnick Plumbing & Heating, Inc. will convert the unit to a cad cell combustion relay and provide all parts free of charge. Labor will be charged at prevailing rates. (one-hour minimum charge.) Service to any part not listed above will be billed at prevailing rates.
Per year per heating unit
Premium Plan
Includes regularly scheduled tune-up from the Value Plan plus 24 Hour Emergency Service 365 days of the year.
Burner Parts
- Burner Motor (up to 1/7 HP)
- Burner Coupling
- Burner Fan
- Fuel Oil Pump
- Fuel Oil Pump Gasket
- Fuel Oil Pump Strainer
- Ignition Transformer
- Ignition Wires
- lgnition Electrodes
- lgnition Porcelains
- Nozzles
- Nozzle Adapters
- Nozzle Adapters Nipple
- Nozzle Line
- Nozzle Line Filter
Controls
- Plain Thermostat
- Cad Cell Control Combustion Relay (Air Conditioning model excluded)
- Cad Cell Assembly Aquastat (Single or Triple)
- Fan Limit Control
- Pressuretrol (operating)
- Stack Control
- Draft Regulator
- Tank Whistle
- Temperature Gauge
- Circulator Pump
- Zone Valve
- Circulator Bearing Assembly
- Circulator Coupler
- Circulator Motor
- Switching Relay (Zone Panel Not Covered)
Other
- Oil Filter Ca(ridge
- Oil Filter Gasket
- Oil Tank Cap (one per year)
- Water Level Glass Garge
- Water Level Glass
- Gauge Washer
- Burner Switch
- Fan Shaft and Bearing
- Pressure Relief Valve
- Air Vent (1/8 inch)
- Expansion Tank (Up to #60)
- Tank Gauge
- Boiler Gauge
Please Note: lf the stack control combustion relay fails, Plitnick Plumbing & Heating, Inc. will convert the unit to a cad cell combustion relay and provide all parts free of charge. Labor will be charged at prevailing rates. (one-hour minimum charge.) Service to any part not listed above will be billed at prevailing rates.
Per year per heating unit
To avoid necessary charges, we recommend that the customer confirm the following conditions before calling for service:
- The thermostat is set to 5 or more degrees above room temperature.
- All switches are (on). These are usually located at the top of the stairs to the basement OR the door to the boiler room OR on the boiler, furnace, or hot water heater.
- No blown fuse or tripped circuit breaker
- Sufficient water level in steam boilers
- Sufficient fuel oil in the tank
Service calls made for items 1-5 will be charged at prevailing rates as listed above.
If the conditions described for items 1-5 are satisfactory and the burner still will not start, please press the reset button only once, and wait for approximately 2 minutes.
Then call for service and describe to our customer service representative which of the following observations apply:
- After pressing the reset button, the burner tried to start between 1 5 and 90 seconds and then shut down. (ln this case, repair service is required)
- After pressing the reset button, the burner made no noise and appeared to do nothing. (ln this case, repair service may be required, but re-check items 1-4 as described above first).
- After pressing the reset button, the burner continued to run. (ln this case, we would advise scheduling a non-emergency service call to avoid future interruptions in service.)